Quality Customer Service Compliment
July 2, 2013

At Sparkling Clear Industries, we provide the most customer-friendly, comprehensive, one-stop-shop filtration service available. Our company has been around for over 40 years, and we’ve been under our present ownership since 1985. Beyond our amazing line of products, customer satisfaction is and always has been our top priority. We even received a personal complement in customer excellence from the esteemed Dow Chemical Company, which is extremely important to us because it shows us that even a company as large and renowned as Dow Chemical Company truly supports our business.

Shown below is the personally delivered compliment from Dow Chemical Company’s internal quality control:

Dear Valued Supplier:

Customer/Supplier relationships are fundamental to an organization. The Dow Chemical Company considers our suppliers to be an extension of our resources. Our relationships with our suppliers will be sincere, ethical, and embrace the highest principles of procurement practices. In keeping with that commitment please read this complimentary Quality, Service and Product Performance Incident report and accepts our honest appreciation and thanks for this effort. Please note this effort is recorded in our QSPP system database for future reference.

Complimentary Quality, Service and Product Performance Incident Description:

“We ordered a dual water filter system from Sparkling Clear Industries to be used on Tuesday 5/21/2013. We placed the order on the 5/16/2013 for the filter. We received the order that day which in turn saved us money because the work we were having done got moved up a day. It saved us from having to pay the company a day for sitting and waiting on us to set up. Sparkling Clear Industries (Joey Crocker) has always bent over backwards to help us on any job they are called upon. From supplying filters to knock out pots. They work very fast with us and a problem comes up they are quick to respond back to us. GREAT JOB!”

We’re so excited to share this news with you, and from our business to yours, we hope you appreciate and enjoy our customer service as much as we appreciate your business! To experience the satisfaction and quality of filtration work we commit to, contact us today.

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